Erik Sherman over at BNET. Has an especially concise and pointed summary of why the past year's crop of public relations crises are perhaps the most instructive we've ever seen.
Tiger. Tylenol. Google. Souder. Facebook. Each is educational and cautionary example at the same time. And, of course, the mega disaster facing BP will eclipse them all in terms of crisis communications "should haves."
Does your company have a crisis communications plan? If so, do you review and practice it at least once a year? If not, you really don't know how you'll respond to employees, regulators and the media if (when?) a crisis strikes.
I wonder how often Toyota, Google and BP practice the communications components of their worst-case crisis scenarios? Erik's post suggests it's not very often.